Privacy Policy
Effective Date: June 17th, 2024
The Animal Welfare League (“we”, “us”, “our”) is committed to protecting the privacy of our visitors and supporters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.animalwelfareleague.org or any other media form, media channel, mobile website, or mobile application related or connected thereto (“website”).
By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Cookies
By using our website, you consent to us using cookies that can track your activity. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to help provide a customized experience, as well as to provide reporting information. You adjust your web browser settings to accept or refuse cookies. It is not necessary to enable cookies for the website to work, but it should enable us to provide you with a better browsing experience. Cookies will be used for the following purposes only to store your chosen location and return you to the correct website upon your return. We will not use cookies to collect personal information or data that becomes personal information if we combine it with other information.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our website includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our website, make a donation, sign up for our newsletter, or participate in activities on our website.
Derivative Data
Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our website.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you donate, order, return, exchange, or request information about our services from our website. We store only very limited, if any, financial information that we collect.
3. How We Collect Your Data
(a). Directly from you: we collect personal information when you communicate with us using any media or in person. You may give us information to sign up for one of our events, ask about our activities, donate to us, purchase our publications or fundraise on our behalf.
(b). From other organizations or sources: your information may be shared with us by other organizations or persons who have been authorized by you or who are acting on our behalf.
(c). When information is publicly available: we may collect and combine information that is publicly available with information we already hold to better understand our supporters and improve our work. This may include information publicly available on social media platforms like LinkedIn, Facebook, Twitter or Instagram, in so far as your privacy settings or the privacy policies of those platforms permit us to access information from those accounts; information publicly available on newspapers, articles or other websites; and technical information we automatically collect when you visit our website.
4. Use of Your Information
We use the information we collect about you or that you provide to us, including any personal information, for various purposes, including:
(a). To provide, operate, and maintain our website;
(b). To improve, personalize, and expand our website;
(c). To understand and analyze how you use ourwebsite;
(d). To develop new products, services, features, and functionality;
(e). To process your transactions and manage your donations;
(f). To send you emails;
(g). To find and prevent fraud;
(h). To comply with legal and regulatory obligations;
(i). To provide you with information about our work and opportunities for you to participate in events;
(j). To process and respond to requests, enquiries and complaints received from you or about you;
(k). To detect or prevent fraud, misuse of services or money laundering; and
(l). For any other purposes which we will notify you about.
5. Disclosure of Your Information
We will not disclose your data to a third party unless:
(a) the release of your information is necessary to respond to legal processes, investigate or address potential violations of our policies, or protect the rights, property, and safety of others; or
(b) such disclosure is necessary to facilitate the work of third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. How Long We Keep Your Information
Whatever your relationship with us, we only keep your personal information as long as necessary to fulfill the purposes we hold it for. That length of time may vary depending on the reasons for which we are processing the personal information and whether we have a legal or contractual obligation to keep it for a certain amount of time. Once the retention period has expired, personal information will be confidentially disposed of or permanently deleted. If you object to further contact from us, we will keep some basic information about you on a ‘suppression list’ in order to comply with your request in the future.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
the right to access the personal information we hold about you;
the right to request that we correct any inaccuracies;
the right to request the deletion of your personal information;
the right to restrict the processing of your personal information;
the right to data portability; and
the right to withdraw consent.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Animal Welfare League
Apemso, Kumasi-Ghana
info@animalwelfareleague.org
+233243861220
10. Your Rights
When you visit our website, you have the following rights regarding your personal data:
(a). Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you.
(b). Right to Access: You have the right to request access to the personal data we hold about you.
(c). Right to Rectification: You can request that we correct any inaccuracies in your personal data.
(d). Right to Deletion: You have the right to request the deletion of your personal data that we have collected.
(e). Right to Restrict Processing: You may request that we restrict the processing of your personal data.
(f). Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
(g). Right to Object: You have the right to object to the processing of your personal data under certain conditions.
(h). Right to Opt-Out: You can request that we do not sell your personal data to third parties.
(i). Right to Withdraw Consent: You can withdraw your consent to the collection, use, and disclosure of your personal data at any time, subject to legal or contractual restrictions and reasonable notice.
(j). Right to Non-Discrimination: We will not discriminate against you for exercising any of your data protection rights.
To exercise any of these rights, please contact our Data Protection Officer at nyamekye@animalwelfareleague.org.
11. Changes to this Policy
We may need to update this policy from time to time, including to reflect changes in the relevant law or in the way we collect, process and store your data. We will notify you when significant changes will be made to this policy.